1. Scope of Application of these terms and conditions of sales
First, these Terms and Conditions of Sale apply to every purchase of hoodies, apparel, and related products made through hoodiesempire.com. They create a clear legal agreement between Hoodies Empire and anyone who places an order on the website.
When customers access, browse, or buy from hoodiesempire.com, they confirm that they read, understood, and accepted these Terms and Conditions. Therefore, by continuing to use the website, customers agree to follow these rules.
In addition, these terms cover all hoodie and apparel purchases made through the Hoodies Empire online store in Canada and worldwide.
2. Products
Hoodies Empire designs and sells high-quality hoodies, streetwear apparel, and fashion accessories that provide comfort, durability, and everyday performance.
To help customers choose confidently, we provide detailed product descriptions, clear images, and accurate specifications on every product page. However, because screen settings, lighting, and device displays differ, colors and textures may appear slightly different in real life.
Furthermore, Hoodies Empire may update, replace, or discontinue products at any time to improve our collections and maintain quality standards.
3. Pricing
Hoodies Empire displays all prices in Canadian Dollars (CAD) unless stated otherwise.
We may adjust prices at any time due to promotions, market changes, or operational needs. If we discover pricing errors, we correct them promptly.
During checkout, our system automatically calculates and adds applicable taxes, including GST and QST, based on the customer’s shipping location.
4. Payment Terms
Customers must pay the full order amount when they place an order. We offer secure and convenient payment options to ensure a smooth checkout process.
Customers can typically pay using major credit cards, debit cards, and trusted online payment gateways available at checkout.
Additionally, Hoodies Empire protects customer financial information by using secure payment processing technology that prevents unauthorized access.
5. Shipping and Delivery
Hoodies Empire processes orders quickly and works with reliable shipping partners to deliver products efficiently.
However, delivery times depend on location, carrier operations, customs procedures, and seasonal demand. For that reason, we provide estimated delivery timelines rather than guaranteed dates.
Once we ship an order, we immediately send a confirmation email with tracking details so customers can follow their package step by step.
6. Returns and Refunds
Customers may request a return within fourteen (14) days after receiving their order. To qualify for a refund, customers must return items that meet these conditions:
- Unused and unworn
- In original condition
- Not washed
- In original packaging
Customers must pay return shipping costs unless they receive a damaged, defective, or incorrect item.
After we receive and inspect the returned product, we process eligible refunds promptly.
7. Limitation of Liability
Hoodies Empire does not cover indirect or consequential damages related to the use of purchased products.
Customers must use and care for their apparel responsibly and follow proper maintenance instructions.
8. Governing Law
The laws of the Province of Québec and applicable Canadian federal laws govern these Terms and Conditions.
If disputes arise, the courts located in Québec, Canada will handle them exclusively.
Our Commitment to Transparency
Above all, Hoodies Empire aims to provide a secure, transparent, and trustworthy online shopping experience. We write clear policies, protect customer data, and support fair business practices so customers can shop with confidence.
